Privacy Policy

​

1. What We Collect

We may collect the following types of personal information:

• Contact details such as your name and email address (e.g. when you sign up to receive updates).

• Billing and payment information when you purchase tickets or products through our checkout. 

• Any additional information you voluntarily provide via forms, surveys or correspondence.

​

2. How We Collect It

We collect your information when you:

• Submit a form or register for updates on our website.

• Purchase tickets or products through our checkout.

• Communicate with us directly (e.g. by email).

We may also collect limited non-personal information automatically when you visit the site, such as your browser type and how you use the site (via cookies or analytics tools).

​

3. Why We Collect Your Information

We collect and use your personal information to:

• Process your ticket purchases or other transactions.

• Communicate with you about the event, updates, or changes.

• Send marketing emails or newsletters (only if you’ve opted in).

• Improve the user experience of our website.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link or contacting us directly.

​

4. Sharing Your Information

We do not sell or rent your personal information. We may share it with trusted third parties who help us operate our website or deliver services (e.g. payment processors, email service providers). These parties are required to safeguard your information and only use it for the services we request. We may also disclose information if required by law.

​

5. Storing and Securing Your Information

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. This includes using secure servers, SSL encryption on checkout pages, and limiting access to authorised personnel only. Your information may be stored securely on third-party platforms we use (e.g. ticketing services or email platforms), some of which may store data offshore. We ensure any offshore storage complies with NZ Privacy Act requirements.

​

6. Access and Correction

You have the right to request access to the personal information we hold about you, and to ask for it to be corrected if it is inaccurate. To do so, please contact us using the details below.

​

7. Cookies and Tracking

Our website uses cookies and analytics tools (such as Google Analytics) to help us understand how visitors use our site and improve their experience. You can disable cookies via your browser settings if you prefer.

​

8. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with the revised effective date.

​

9. Contact Us

If you have any questions about this Privacy Policy or would like to request access to or correction of your personal information, please contact:

​

Hawke’s Bay Garden Affair Charitable Trust
Email: admin@hbgardenaffair.co.nz